HealthComm Forum 2023

Communication as a way of (re)building trust

Autor: mediaval
event 26.04.2023.

Preliminary program

Moderator of the first regional HealthComm Forum: Daniela Trbović

June 1, 2023

TOPIC OF THE DAY: Brand purpose & messaging

9:30 Opening ceremony: Welcome addresses
9:45 Introduction:

Why healthcare brand and reputation matter more than ever “

Keynote speaker: Dr. Matt Carter, Message House Founder & Managing Director
Q&A after speech

*lecture in English
10:45Coffee break
11:00Panel 1  

ELEPHANT IN THE ROOM: LACK OF TRUST
Forget about funding, organizational issues, new tools – it’s the lack of trust in healthcare institutions that will drive patients’ numbers.

Moderator: Jerko Trogrlić, direktor, Vajt

*panel in Croatian
11:45Panel 2

23RD CENTURY MEDICINE WILL BE ALL ABOUT PREVENTION
Our healthcare systems are almost completely focused on finding the right cure. Can we envision a healthcare system that is completely prevention-based?

Moderator: Ruža Ištuk, journalist, Croatian radio and television (HRT)

*panel in Croatian
12:25Panel 3

BRINGING SEXY BACK TO PREVENTION
“Prevention is the best intervention” on cardiovascular health and risks
 
Talk with Dr. Ivana Portolan Pajić, Head of Sector for primary health care and health tourism, Ministry of Health

Moderator: Ruža Ištuk, journalist, Croatian radio and television (HRT)
 
*panel in Croatian
13:00Lunch break / Mingling

TOPIC OF THE DAY: Citizen-centric healthcare

13:50Introduction:

“Personalised communication models in the era of citizen-centric health and care”    

Keynote speaker: Marius Geanta, Co-Founder & President InnoMed Center for Innovation in Medicine
Q&A after speech

*lecture in English
14:50Coffee break
15:00Panel 4

PATIENT IN FOCUS: CAN WE BUILD HEALTHCARE SYSTEMS THAT PUT PATIENTS FIRST?
Scientific breakthroughs are increasingly forcing us to create truly patient-oriented healthcare systems. What will that take?

Moderator: Anamarija Hrvoić Đurić, starija savjetnica, Manjgura

*panel in Croatian
15:45Panel 5

REDEFINING HARM REDUCTION
Harm reduction has a bad reputation, but essentially, it’s a concept of meeting people where they are. What works and what doesn’t in harm reduction?

Guest – Dr. Konstantinos Farsalinos, University of Patras
Moderator: Zdravko Ivić, partner Alpheus

*panel in English
16:30 Panel 6

INDUSTRY SELF-REGULATION: A NEGLECTED BRANDING OPPORTUNITY
Through self-regulation of the industry in the interest of consumer health, companies could have the opportunity to contribute to disease prevention and health promotion in Croatia, which is a rather neglected aspect of the health care network. Self-regulation is an opportunity for companies to differentiate themselves on the market and gain the trust of consumers, will they use it?

Moderator: Zdravko Ivić, partner Alpheus

*panel in Croatian
17:15End of first day

June 2, 2023

TOPIC OF THE DAY: Communication skills & toolbox

10:00Introduction:

“Health Communication in a Me-First World“

Keynote speaker: Dr. Dejan Verčič, Head of Department of Communication and Head of Centre for Marketing and Public Relations, Faculty of Social Sciences, University of Ljubljana
Q&A after speech

*lecture in English  
11:00Coffee break  
11:15Panel 7

WELCOME TO THE NEW “NEW NORMAL”
Communication has changed from the onset of pandemic, and the change has been tectonic. What have we learned from the past three years, and what we still need to learn?

Moderator: Mario Aunedi Medek, managing director and partner, Val group

*panel in Croatian
12:00Panel 8

“Consumer outlook and key actions towards 2030 for health brands”

Guest and speaker – Heli Ruotsalainen, Head of Client Growth CEE, dentsu
Q&A after speech
 
Moderator: Iva Ušćumlić, creative director, Jedinica
 
*lecture / panel in English
12:45Lunch break / Mingling

TOPIC OF THE DAY: Digital world

13:45Introduction:

Sharing secrets with AI. Your health in the future”

Keynote speaker: Artur Olesch, digital health journalist, content writer and designer, storyteller
Q&A after speech

*lecture in English  
14:45Coffee break
15:00Panel 9

”DATA – THE NEXT FRONTIER
How will big data help us build truly citizen-centric and resilient healthcare systems, and what price do we have to pay?

Moderator: Leona Šiljeg, journalist RTL

*panel in Croatian
15:45Panel 10

AI – WONDER CURE FOR HEALTHCARE
Could AI solutions help us deal with increasing workload, while continuing to provide value for the patient and for all experts in the healthcare chain?
16:30Conclusion / Manifesto – End of forum
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