Terms and Conditions

GENERAL BUSINESS TERMS

By using the registration system on the website https://healthcommforum.com/, the User or Customer agrees to all rights, obligations and responsibilities from the General Terms and Conditions of VAL GRUPA KOMUNIKACIJE d.o.o., Ulica grada Vukovara 269D, 10000 Zagreb, OIB: 81877196963,  E-mail address: info@valgrupa.hr, as a Service Provider (hereinafter: VAL GRUPA or Service Provider). The present General Terms and Conditions (hereinafter referred to as “GTC”) establish between VAL GRUPA KOMUNIKACIJE d.o.o., Ulica grada Vukovara 269D, 10000 Zagreb, OIB: 81877196963 and the legal or natural entities (hereinafter referred to as the “User”) that use the possibility of purchasing tickets via internet to the HealthComm Forum offline conference (hereinafter:  “Event”; the Service Provider and the User hereinafter jointly referred to as the “Parties”) the conditions of using the service for the purchase of tickets, as well as the rights and obligations of the Service Provider and the User. The sale-purchase agreement can be concluded in the English language.

VAL GRUPA in cooperation with partners (hereinafter referred to as the Organizer) organizes the HealthComm Forum offline conference and through the website https://healthcommforum.com/ enables the sale of registration fees that enable the Customer/User to attend offline conference. The Service Provider operates an online ticket sales system (System), to facilitate the purchase of tickets to the Event. Only the sale of tickets for the Event organized by the Service Provider is provided in the System (hereinafter referred to as the “Service”). By registering, User agrees to his/her contact details to be shared with the Organizer of Event.

A customer/user is any visitor to the website https://healthcommforum.com/ who came to the site with the intention of obtaining information and/or purchasing a product/service offered on the site. The User shall provide their personal data that are necessary for the provision of the Service. The User hereby accepts the provisions of the present GTC. Upon using the Service the User acknowledges to be acquainted with, to have understood and to be bound by the conditions of the present GTC.

This document is an electronic contract between the VAL GRUPA and the User or Customer, and by accepting it, both parties accept all the rights, obligations and responsibilities stated in it.  The processing of User’s personal data is based on User’s consent. User agrees to their personal data given in the course of using the Service being processed for the purposes of providing the Service (including the conclusion of the sale-purchase agreement and related actions, such as invoicing, as well as preparing the Event) within the scope of the present GTC. User also expressly agrees to their personal data being collected and processed by VAL GRUPA KOMUNIKACIJE d.o.o., Ulica grada Vukovara 269D, 10000 Zagreb, OIB: 81877196963, for the purposes of providing the Services. The User shall provide real data while using the System. The Service Provider shall not be liable for the damages and costs that arise from User failing to comply with this obligation.

The organizer reserves the right, at any time, and without prior notice, if it deems it necessary, to cancel or amend the Business Terms and Conditions stated here.

The User acknowledges the following technical and legal restrictions and risks of the Service

• Due to the characteristics of the internet, the continuous operation of the System may be interrupted without the Service Provider’s prior knowledge or intention. The Service Provider does everything that can be reasonably expected in order to ensure undisturbed operation, but cannot guarantee the faultless and undisturbed operation of the Service and the related website (e.g. the payment partners’), or continuous and faultless access to the Service. The Service Provider shall not be liable for any damages and costs that arise from the interruption or fault in the access to the Service.
• The Service Provider is entitled to fully or partially interrupt the Service without prior information or notice for the purposes of maintaining the Service or the related website, or for any security reasons.
• The User acknowledges that the online payment system that is accessible via the website is not operated by the Service Provider, thus the Service Provider shall not be held liable for the related damages, abuses, or the failure of the transaction made via the online payment system.

The User shall assume full responsibility for his actions while using the Service Provider’s System. The User undertakes to notify the Service Provider’s customer service immediately in case of an unauthorized use of their data or any other breach of security.

The Service Provider is entitled to reject any purchase order or purchase of the User if it infringes regulations, laws, contractual obligations of the Service Provider, the ethical norms and rules accepted by the self-regulating body that is relevant in regards to the Service Provider, or otherwise infringes morality or the Service Provider’s business interests in any way. The Parties accept that the agreement concerning the User’s purchase concluded between them is not considered to be a written agreement, thus it cannot be accessed as archived at the Service Provider. Conclusion of the agreement is attested by the confirmation the Service Provider sends in an e-mail following the purchase.

Users acknowledge by online registration; that image, video and audio recordings will be made at the event, which may expose the participants to be recognizable. The image, video and audio recordings may be made public and published in any written or electronic medium. The participants of the event give their consent to the production of image, video or audio recordings mentioned above by their participation and acknowledge that they may not raise any claims in connection with these recordings, nor against the organizers, the makers of the recordings, or their rightful users.

Legal relationship related to Service usage

• The organizer reserves the right to change the speakers who present the content during the Conference for the reasons beyond its control. In such a case, the User who purchased the registration fee is not entitled to compensation from the service provider.
• The organizer reserves the right to change the date of the Conference for reasons beyond its control. In this case, the Customer has the right to make a statement, in documentary form, about the termination of the contract and to request a refund of the entire amount paid for the purpose of purchasing registration fees (Registration Fee).
• In case the Event may be cancelled, the process of returning the purchased tickets or the other possibilities of their usage, and the related locations and deadlines will be disclosed by the Service Provider on the website related to the Event.
• By purchasing the ticket the User declares that they are duly aware of the dispositions set forth in the GTC concerning the attendance of the Service Provider’s events and the usage of the tickets, as well as other policies of the Service Provider set forth on the Event’s website, and that they purchased the tickets with this in mind.

Terms of purchase and use HealthComm Forum registration fee

• Registration fees are published on the website https://healthcommforum.com/.
• Prices do not include VAT.
• HealthComm Forum reserves the right to change prices without prior notice.
• After submitting registration form to the entered e-mail address for the invoice delivery, an e-mail with the Pro forma Invoice, i.e. an invitation to pay, will arrive within 3 work days. The Service Provider shall not be held liable for the damages that occur due to User providing an incorrect e-mail address.
• The customer is obliged to pay the Pro forma Invoice within the time period stated in the Pro forma Invoice, and VAL GRUPA is obliged to send the invoice.
• Only registrants/Users who have paid the Proforma Invoice/Offer by the date of the Conference can attend the conference. If the invoice is not paid by the day of the Conference, the registered participant will not be accredited and won’t be able to attend the Conference.
• Method of payment: Via IBAN or SWIFT
• The agreement concerning the purchase of the ticket is concluded between the Parties as soon as the intent to purchase is confirmed by the User by hitting the “Confirm order” button at the purchase platform of the Service Provider, after filling out all necessary information for the purchase.
• The Service Provider shall not be held liable for faults that occur during payment.
• The successfulness of the purchase does not depend on the fact of sending a confirmation. The failure to send a confirmation may also be caused by a communications fault

The Customer or User who has gained access to the content (Registration fee) can use it to the extent provided by law.

The User or Customer is specifically prohibited from providing links or projecting them to third parties who have not gained access to content (Registration Fee).

The Customer or User is not allowed to disseminate the content, present it on the market, interfere with its content, duplicate, copy or distribute it, and any use of the content in digital or paper form (presentations).

In the event of changes to these Terms of Business, the Customer/User will be notified by posting on the website or by sending an e-mail.

Amendments and additions to the Terms and Conditions take effect as soon as they are available on the website.

Conditions for refund of cancellation and refund of paid registration fees

• Registrations cancelled by sending a written notice to the organizer at least 14 days before the day of the event are eligible for a full refund of the registration fee price after VAT deduction, in the case the event is realized.
  • Registrations cancelled by sending a written notice to the organizer 7-14 days before the day of the event are eligible for a 50% refund of the registration fee price after VAT deduction, in the case the event is realized.
  • Registrations cancelled by sending a written notice to the organizer 6 days before the day of the event or less are not eligible for a refund of the registration fee price, in the case the event is realized.
  • If the registered participant pays the registration fee and does not appear at the event, no refund is possible.
  • Written cancellation is possible via the email address tickets@healthcommforum.hr
  • The change of the name of the participant can be reported in writing no later than two days before the start of the conference by e-mail tickets@healthcommforum.hr
  • If the registration fee is not paid, the registered Customer/User will not be accredited.
  • The organizer reserves the right to change the date of the Conference for reasons beyond its control. In this case, the Customer has the right to make a statement, in documentary form, about the termination of the contract and to request a refund of the entire amount paid for the purpose of purchasing registration fees (Registration Fee).
  • In case of cancellation of the event, the Customer has the right to make a statement, in documentary form, about the termination of the contract and to request a refund of the entire amount paid for the purpose of purchasing registration fees (Registration Fee).
  • After the refund agreement is settled, VAL GRUPA will refund the amount of the registration fee price minus the accompanying costs (delivery costs, transactions, services, etc.) to the Customer’s bank account provided in advance.

Accreditations

• Accreditation will be provided by the Organizer, and the Customer will receive it at the registration point upon presentation of their ID card, according to the predetermined schedule which will be published on the website https://healthcommforum.com/.

Legal disputes

• The present GTC is governed by Croatian law. In case of a dispute, The exclusive place of jurisdiction for any and all disputes relating to the violation, termination, validity or interpretation of the present GTC shall be competent court in Zagreb, Croatia.
• The Service Provider shall not be held liable for the conduct of the User during the Service, the course of the Event, or on the website related to the Service. The Service Provider shall not be liable for User’s conduct during the use of the Services. In such a case the Service Provider fully cooperates with the competent authorities in order to explore the infringements that occurred in relation to the website.
• The User accepts that they shall act by observing the provisions of the relevant national legislation while using the Service or the related website. In case any activity related to using the System is not permitted according to the Service Provider, the laws of Croatia, or the law of the User’s country, Service Provider shall not be liable for the consequences of such activity.

Trademarks and intellectual properties figuring on the website

• The trademarks found on the Service’s website are the exclusive property of the Service Provider or other right owners. These markings shall not be used, transmitted or published in any way by third parties without the explicit and written consent of the Service Provider or the right owners.
• The information and other documents accessible via the website are under copyright protection. The Service Provider or the right owners are entitled to the related rights. The information and other materials accessible via the website shall not be used, copied, transmitted or published in any way by third parties without the explicit and written consent of the Service Provider or the right owners.
• In regards to the data provided by the User while using the Service the Service Provider becomes the data controller with the User’s authorization. In regards to the detailed rules of data procession the Service Provider’s Privacy Policy shall apply.
• The Service Provider becomes entitled to utilize, use, publish or delete the comments posted by the User regarding the usage of the Service without restrictions, and without any obligation to provide any form of consideration to the User.